Action on Pain is run entirely by volunteers who either have chronic pain or are affected by it in one way or another. PainLine -our telephone helpline has developed a reputation of giving advice that is straight and down-to-earth as well as being realistic. AOP promotes the positive side of living with chronic pain through its range of publications and tthe information it provides vai the website. Our Mobile Information Unit provides a valuable service enabling AOP to meet people affected by pain on a face-to face basis with the facility to provide a confidential environment if required.

Action on Pain is a national charity however we have tried to remain relaxed and informal in our approach ensuring that people enjoy easy access to our services wherever they are. We provide support beyond the UK having built up links with similar organisations across the world.

Our website sees a month-on month increase in unique hits and PainLine has a year-on increase in calls. That we get regular return callers to PainLine perhaps is a a good barometer for the success and quality of the support we seek to provide.

All the advice we give is impartial and we try to offer a friendly and personal service. We are not able to provide medical advice as our volunteers are not qualified to do so however we often know "a man who can"

PainlIne is open between 1000-1600hrs Monday to Friday with an answerphone out of hours on 0845 6031593 which is free to some callers depending on who provides your telephone service. As we rely on volunteers there may be a time when you get the answerphone during our "open" hours. Please leave a message as we always get back to you.

You can write to us at Action on Pain PO Box 134 Shipdham Norfolk IP25 7XA

You can e-mail us at