We provide support, advice and help in various ways to people living with chronic pain along with those affected by pain, be they a family member, friend, carer or work colleague. We also provide information to Medical Professionals, both in order to raise awareness of chronic pain whilst acting as a "sounding board" for professionals seeking effective care options for their patients.

PainLine / Self Help Groups/ Publications

PainLine 0845 6031593- 9:00am - 6:00pm (Mon-Fri) Our dedicated telephone help-line, manned by people with chronic pain, provides expert advice and support based around our own experience. Confidential and informal, PainLine has gained a reputation for providing a quality service to our callers. As our call staff are all volunteers there may be times when the line is not manned. Please leave a message - we will get back to you. N.B. We are not qualified to give medical advice, however the advice we give is based around our day-to-day living with chronic pain. PainLine Update At the end of June this year Action on Pain had handled 27187 calls on PainLine continuing the popularity of the service which has lead to greater usage. At the start of 2004 Action on Pain started to provide weekend cover on PainLine however the uptake has been very light. Given that we rely entirely on volunteers to man PainLine it was clear that this was not the best use of this valuable resource. We therefore took the decision to withdraw weekend cover from 1 December 2004. That said messages to the answerphone at the weekend will be monitored with any urgent calls being responded to as soon as possible as will messages to our e-mail address. We have now moved PainLine to our APRIL office in New Milton which will drastically improve the coverage we can provide-the number remains the same 0845 6031593  Our office/fax number is 01760 725993 which should be used for all administrative purposes. Top

Self- Help Groups [Branches] Action on Pain is dedicated to providing support and advice for people who are affected by chronic pain and part of this support is offered via self-help groups in various locations. Many of these groups are run by volunteers many of whom have chronic pain. We have a small branch network providing "front-line" support. We promote the positive side of living with chronic pain. We are an independent, non-political organisation with a clear focus on the key issues that impact on people affected by pain This is a chance to meet other folk affected by chronic pain: a chance to help yourself and perhaps help others: a chance to build friendships and ease the isolation that chronic pain can bring. Contact us at: 'Action on Pain' 20 Necton Road Little Dunham Norfolk PE32 2DN Tel/Fax: 01760-725993 Painline: 0845-6031593 Or by e-mail: Top

Publications Action on Pain produces a range of informative booklets in a friendly format. To learn more about these visit our publications page. Produced in partnership with Age Concern.   Top